Tech Support Scammers Target BT Customers

Well, this isn’t the first time. But a report by Kat Hall for The Register suggests that some of the scammers may have more information about potential victims than they should. Which makes me wonder whether there’s a leak similar to that affecting TalkTalk customers. I’ve certainly been contacted in the past by BT sales people who were clearly not based in the UK.

I don’t know whether there’s been such a leak at BT, of course. However, it’s not unknown for¬†people working in legitimate support to be also implicated in some way in support scamming, whether by leaking data or by working in a call centre that encourages scam calling as well as offering legit support for legit organizations. And it’s hard to police that kind of activity.

That article by Kat Hall:¬†Indian call centre scammers are targeting BT customers – In some cases fraudsters knew their mark’s personal details

David Harley

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