Tag Archives: Shaun Nichols

Tech support scams – FTC offers money back…

…well, there’s no foolproof way of doing that (getting your money back, that is), unfortunately. But Shaun Nichols reports for The Register that FTC ready to give back tech support scamming money to the bilked.

“Those who have been identified as eligible by the FTC will get an email from the commission with a PIN number that can be used to obtain the claim forms. In order to claim a share of the payout, consumers will have to fill out a claim before October 27.”

The article does, very sensibly, point out the risk that scammers will use the FTC’s initiative as a springboard for further scams. Unfortunately, I can’t predict exactly what form such scams will take, but I’d be surprised if they don’t happen…

The Federal Trade Commission’s own press release is here: FTC Announces Refund Process for Victims of Deceptive Tech Support Operation.

It states:

Eligible consumers bought tech support products and services between April 2012 and November 2014 from Advanced Tech Support, which also used the name Inbound Call Experts. Consumers will have until October 27, 2017 to submit a request for a refund.

David Harley

Top 10 Great Britons…

…in IT history, that is.

Iain Thomson and Shaun Nichols compiled a list of IT luminaries for v3.co.uk (formerly known as vnunet).

(See http://www.v3.co.uk/v3/news/2254492/top-great-britons-history)

Encouragingly, along with such stars as Tim Berners-Lee, Ada Lovelace, and Alan Turing, no less than two names particularly well-known to the anti-malware industry featured in the article: namely, Dr. Alan Solomon, who actually made the top ten, and Graham Cluley, fresh from his triumph at the Computer Weekly awards, who got an honourable mention.

Congratulations, guys, especially Graham, who really deserves placing above Sir Alan Sugar, being much less grumpy and much better at karaoke.

OK. You’re right: I made up the bit about karaoke. 😉 I’m having a Be Nice To Sophos week. Well, a couple of hours, maybe.

David Harley FBCS CITP CISSP
Chief Operations Officer, AVIEN
Director of Malware Intelligence, ESET

Also blogging at:
http://www.eset.com/threat-center/blog
http://dharley.wordpress.com/
http://blogs.securiteam.com
http://blog.isc2.org/