Tag Archives: phone scams

Technology versus phone scammers

Not directly concerned with tech support scams, which have tended to be my main scam focus on this site, but David Bisson put up a very useful post – Google and Apple should do more to fight phone scammers, says researcher: Cooperation with government is key, but it’s only part of the solution… – expanding on a slightly naive article by David Glance for The Conversation – Phone scams cost billions. Why isn’t technology being used to stop them?.

David Bisson points out that:

At the end of the day, caller ID spoofing makes it next to impossible to consistently block phone scammers. As a result, users should focus on strengthening their mobile device security by exercising caution around text messages and phone calls delivered from unknown numbers. They should never click on links embedded in text messages sent from suspicious numbers. Also, they could always let an unknown phone call go to voice mail and use that subsequent record to evaluate the number’s legitimacy.

With reference to one of the scam types referenced there, I wrote about the ‘Can you hear me?’ scam, if that’s what it really is, for ESET: Scam calls: can you hear me, mother?

David Harley

Article on two phone scam reports

I’ve added one of my articles for ESET to the scam resources page. It’s not primarily about support scams, but looks at interesting data from reports by the Consumer Sentinel Network Data Book for January-December 2014 and Pindrop Security – The State of Phone Fraud 2014-2015: a Global, Cross-Industry Threat.

I don’t recommend (see my article) that you take the statistics as gospel, but interesting trends and commentary.

David Harley