Tag Archives: HelpNet

Streamlining a Tech Support Scam

Microsoft’s Windows Security Blog on Technet: New tech support scam launches communication or phone call app

“A new tech support scam technique streamlines the entire scam experience, leaving potential victims only one click or tap away from speaking with a scammer. We recently found a new tech support scam website that opens your default communication or phone call app, automatically prompting you to call a fake tech support scam hotline.”

The scam is supplemented by an audio message from ‘Apple Support’ (yeah, right…) that threatens to ‘disable and suspend your Mac device’ if the prospective victim closes the ‘alert’ window. However, the scam is ‘optimized for mobile phones’.

Commentary from Zeljka Zorz for HelpNet: New scam launches users’ default phone app, points it to fake tech support hotline

David Harley

MacRansom (& MacSpy)

(MacSpy isn’t ransomware, but seems to have been developed by the same author, and both are offered as as-a-service malware.)

Zeljka Zorz for HelpNet Security: Two Mac malware-as-a-Service offerings uncovered. According to HelpNet ‘Patric Wardle’s RansomWhere? tool can also stop MacRansomware from doing any damage.’

Rommel Joven and Wayne Chin Yick Low, for Fortinet: MacRansom: Offered as Ransomware as a Service

Fortinet notes that “Nevertheless, we are still skeptical of the author’s claim to be able to decrypt the hijacked files, even assuming that the victims sent the author an unknown random file…”

AlienVault: MacSpy: OS X RAT as a Service

David Harley