Monthly Archives: October 2014

Alleged US support scam site temporarily shut down

This is one of my articles for IT Security UK about the FTC securing an injunction against Pairsys Inc, which (according to The Register) is is “banned from deceptive telemarketing practices, and may not sell or rent their customer lists to any third party. The injunction requires that their websites and telephone numbers must be shut down and disconnected, and their assets be frozen.”

David Harley
Small Blue-Green World
ESET Senior Research Fellow

Emsisoft, Bleeping Computer and a Support Scammer

I was contacted on another blog by ‘Steve’ at Emsisoft about a blog he put up recounting an encounter with a support scammer who cold-called Bleeping Computer. There isn’t an awful lot in the account that’s really new: the Event Viewer gambit, remote access with TeamViewer, misrepresentation of Task Manager, the claim that the ‘victim’s’ anti-malware is ‘incompatible and useless’, even the misrepresentation of the ‘tree’ command, with the crude interpolation of ‘virus alerts’ typed in by the scammer. Some of the conclusions reached in the blog are slightly misleading. However, the detailed transcription of the conversation is interesting, and there are a few details that are probably worth discussion in another article. Watch this space.

Added to the support scams resource page, of course.

David Harley
Small Blue-Green World
ESET Senior Research Fellow